Last updated: [08/2026]

1. COMPANY INFORMATION

This website is operated by:

Moja Babica d.o.o.
Cerska broj 20
78000 Banja Luka
Bosnia and Herzegovina
Registration number: 57-01-0264-26
JIB: 4405606530000

Email: info@mojababica.com
Phone: +38766897654 & +38641591686

By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions.

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2. DESCRIPTION OF SERVICES

The Company provides:

– digital educational content related to childbirth preparation and parental education
– physical products (e.g. acupressure comb)

Digital products are delivered electronically. Physical products are shipped to the customer.

The content is for informational and educational purposes only and does not constitute medical advice.

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3. PURCHASES

All purchases are made as one-time payments.

Prices are displayed in EUR.

By completing a purchase, you confirm that:
– you are legally capable of entering into binding contracts
– you agree to these Terms and Conditions

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4. PAYMENT

Payments are processed through secure third-party payment providers. The Company does not store any credit or debit card details.
All payment data is handled exclusively by the chosen payment processor in accordance with PCI DSS standards.
All transactions are subject to the terms and conditions of the respective payment provider.

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5. DELIVERY

### Digital products:

Access is considered granted once login details or access to the course has been provided.

Access is provided immediately after successful payment. 

### Physical products:
Orders are processed within 1-3 business days.

Estimated delivery times:
– EU: 3-7 business days
– Other countries: 7-14 business days

Delivery times are estimates and may vary due to customs processing or courier delays.

The customer is responsible for providing accurate shipping information.

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6. VAT AND TAXES

All prices are listed in EUR.

Any applicable taxes, VAT, customs duties or similar charges shall be handled in accordance with the applicable laws and regulations of the customer’s jurisdiction and the supplier’s obligations.

For physical goods, the customer may be responsible for import duties, VAT, or customs fees in their country.

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7. REFUND POLICY

### Digital products (online courses and live/online meetings) :
Due to the nature of digital services, all sales are considered final once the user has been granted access to the course or once the meeting has taken place.

However:
– a refund may be requested within 48 hours of purchase only if the content has not yet been accessed.
– technical issues → support within 7 days

Refund requests must be submitted to info@mojababica.com. Each request will be reviewed individually.

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### Physical products:
Customers may request a return within 14 days of receiving the product.

Conditions:
– product must be unused and in original condition
– return shipping is paid by the customer

Refunds are processed after the product is received and inspected.

Contact: info@mojababica.com

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8. USER RESPONSIBILITIES

You agree not to:
– reproduce or resell digital content
– share access credentials
– misuse the products

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9. INTELLECTUAL PROPERTY

All content is the intellectual property of Moja Babica d.o.o.

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10. LIMITATION OF LIABILITY

The Company provides educational content only.

The Company is not liable for:
– misuse of products
– direct or indirect damages

The content does not replace professional medical advice.

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11. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of Bosnia and Herzegovina.

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12. CONTACT

Email: info@mojababica.com
Phone: +38766897654 & +38641591686

By using this website and completing a purchase, you agree to these Terms and Conditions.